One Hour Heating & Air Conditioning® Reviews

"We had 2 technicians come out for Mr. Sparky and One Hour AC. Both visits from "James" and "James" was very pleasant. James from Mr.Sparky found the electrical issue, and then James from One Hour showed and knew EXACTLY what needed to be done to complete our AC unit repair. As a homeowner, we love and appreciate the communication and team work between your companies. Thank you ALL for your timeliness and Professionalism."

"Jessica was awesome this is the 3rd company I've come to my house for this issue. She was very knowledgeable and checked everything she told what she did and why she needed to do it. I will definitely use you guys again and tell other people about you"

"Joshua was fantastic and did a thorough job as far as cleaning out the unit and diagnosing issues, but I was unable to just get the service I wanted. I called because I needed refrigerant added to my unit, and said as such, and ended up paying over $500 to get the unit cleaned, and after cleaning they confirmed the unit was low on refrigerant and needed 2lbs, which would cost me another $890. I was quoted a total of $3,000 worth of necessary repairs when I just wanted my freon charged. That said, I do feel that Joshua did a 5 star job, and I believe he was honest in his assessment that freon couldn't be charged until the unit was clean, I just deducted one star for the wildly high prices."

"My go to company. They are so down to earth and really love to get the job done right."

"I really appreciate the expertise and kindness shown by our tech Michael. We really loved the work done. Quick and efficient with tips of what to do and how to fix certain things. Unfortunately the special didn't cover our Sealed inside coil but we got the outside cleaned and the system checked! I really did not like when we called dispatch we weren't told the huge difference in how much it would cost to clean a sealed inside coil unit and that it wasn't included in the special deal they were doing. I'm glad our tech cleared this up immediately with us and truly appreciate him working for the company to right those wrongs and do a fantastic job."

"Jeff was quick to show up, super professional, answering all the questions we asked and most importantly fixing and checking the system perfectly. Less than 1h from the call to the payment firvtge job very well done. I rated him 5 stars but he deserves the sixth one."

"Excellent response time given our late afternoon request. Service professional arrived and completed repairs before actual quoted time for response from call center. Kevin Webb, responding service person, demonstrated extreme professionalism and knowledge, was very thorough, quickly diagnosed and resolved the issue, and clearly explained the process and options. Mr. Webb proved a competent, confident subject matter expert."

"Technician was professional, knowledgeable, and fixed the issue right away. I was impressed by his honesty, customer service, and polite way to conduct himself while working the AC unit. I definitely would recommend this company to solve your AC issues at a moment's notice due to its fast response at the beginning, and professionalism towards the end. Thank you ONE HOUR AIR for sending me a great branch representative. Renu you are outstanding. Thank you!"

"Andre was fantastic throughout his spring tune-up inspection of my heating & AC unit! He was prompt, courteous, and highly communicative about all aspects of his inspection, and thoroughly inspected both units above and beyond what any previous technician has ever done. He also pointed out some long-overlooked recommendations, namely installing surge protectors on the units since they are more electronically complex and sensitive than most other models, and showed photos clearly demonstrating what he had done and the conditions of the units inside and out. There was no pressure to purchase additional services, and by conversation he determined I was eligible for the company's Heroes discount as a teacher and applied it on-the-spot. Overall, Andre has been one of the best tech-servicers I've experienced, and with multiple units to regularly maintain, that's saying something!"

"I was pretty skeptical of all the positive reviews I’ve seen. But I have to come clean, by far the best experience I’ve had as a first time home owner. My fiancé and I came home from work with our upstairs at 85°, down stairs at 80° and two panting pups. I called out to several places in the surrounding area. These were the only people able to help me not day of, THE NIGHT of my AC going out. It’s 11:45pm and Justin just left my house with the air conditioning blowing colder than it was when we bought the place!! Excellent service. Beyond knowledgeable. The original tech couldn’t get out to my house and he went out of his way to come out to my place to ensure we were taken care of. It’s not if, but WHEN more problems arrive in the future, these are the folks I’m calling to get the job done. They came to my house at 11:00 at night and fixed my A/C. What else do you need to know? The prices are more than fair. Straight forward. They aren’t pushy. I bought a service plan because it’s the same cost as all the stuff you’d buy to do it yourself. And they come out twice a year to check everything. And you get discounts on a bunch of services when you’re on the service plan. Call them. Get your system fixed. Stop Stressing Get some sleep. They got you. 🤌🏾🤌🏾"