One Hour Heating & Air Conditioning® Reviews

"Professional, reliable, and honest!"

"I call because my air went out they guys at one hour heating & Ac was very nice professional and quick. I’ll recommend they guys to do anyone and heating !"

"I recently had the pleasure of engaging with One Hour Heating & Air Conditioning of Ellis County for my HVAC needs, and I must commend them on their exceptional service. Not only is the business acumen of the team evident in the seamless operation, but their reliability and honesty also stand out. They uphold professional integrity in every task, from routine maintenance to more complex installations. It's clear that customer satisfaction is their top priority, and they deliver on their promises with punctuality and meticulous attention to detail."

"Our pre-summer A/C check this morning was an absolute joy! We much appreciated knowing a little bit about our technician, Gailyn, before he arrived, exactly on time, however, it was his courteous, friendly, and easy conversations we engaged in that "won us over" to request him to return again! Gailyn was professional, thorough, and helpful. Even heading "out the door" he answered our question by bringing us back downstairs, to our unit, to actually show us where/how to "toggle" the system between seasons. Thank-you for sending Gailyn to us Today to ensure our system is fully functional!"

"I highly recommend this One Hour location for all of your HVAC repair, replacement & maintenance needs. Their on-time service is impeccable & their entire staff is extremely conscientious & professional."

"Raynard and Zeke were great throughout the several day process of replacing our ductwork and repairing the coil in our air handler. They were competent, cordial and made sure we were aware of developments as they occurred. They were careful and respectful of our home, using floor coverings, and cleaning up any debris the job created. I have nothing but praise for the way they handled themselves and the way they represented One Hour Air. Raynard took great personal pride in both his work ethic and work product. He is the type of employee every business owner would hope to find. Raynard and his crew would be welcomed back in our home anytime we need HVAC work. Prior to their arrival, Esmix, aka Smitty, did some impressive detective work to identify and locate the original problem that prompted our call for service. He was highly skilled, knowledgeable, and pleasant to work with, and created a game plan that led to a successful resolution of our issue. Our experience with all of the service providers with whom we dealt this time was most favorable and reflects well on One Hour Air."

"The technician Steven was polite, thoughtful and knowledgeable. He ‘s very informative and take time with customers. He represents the company, however, it’s a better reflection of his character. We look forward to connecting with the business soon! Definitely worth hiring."

"Will diagnosed our problem and was very professional and considerate. Bret in sales is a genuinely nice guy who clearly knows his stuff. It’s painful to unexpectedly have a large expense like replacing an a/c unit, but he answered all our questions and I feel like we are making an informed decision which takes away the sting a little."

"Tyler was awesome. After two straight days in 70+ degree weather and a broken air conditioner, I’d had enough. I called this morning and Tyler was at my house by 12:30. He was thorough, informative, and honest. I will definitely have him back the next time I need my HVAC system repaired."

"Tech was very efficient and super to work with. Explained everything very well, and answered all of our questions Well. You have a fine employee in Gayland."